Terms and conditions

TERMS & CONDITIONS

This page explains the Terms & Conditions (“Terms & Conditions”) on which you may make use of our website www.chaterlea.com (the “Website”).

Please read these Terms & Conditions carefully before you start to use the Website. By using the Website you indicate that you accept these Terms & Conditions and that you agree to be bound by them. If you do not agree to these Terms & Conditions, please leave the Website now.

About Us

This site is operated by Chater-Lea Limited (“we”, “us”, “our”).

You can reach us at:

Chater-Lea Limited

71-75 Shelton Street

London

WC2H 9JQ

Registered in England and Wales. Company Number: 10653312

Access To The Site

By using the Website, you agree to agree to be bound by these Terms & Conditions whether or not you have registered with the Website.

Access to the Website is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.

From time to time we may change, alter or modify these Terms & Conditions. Any changes to these Terms & Conditions will be effective upon posting by us on the Website and any use by you of the Website after such changes have been posted shall be deemed to indicate your agreement to the modified Terms & Conditions. If you do not agree to the modified Terms & Conditions, you should cease use of the Website.

Some of the provisions may be superseded or supplemented by provisions or notices posted elsewhere on our Website.

Deliveries

• UK orders will be dispatched via Royal Mail special delivery.
• International orders will be dispatched via Royal mail or Courier.
• We only use premium courier services such as DPD, DHL, Fedex, UPS or TNT. The specific courier used for a given delivery can vary.
• Royal Mail deliveries will be completed in the destination country by the local partner service. Please ensure you understand the service provided by the local partner before you choose this option.
• Deliveries may be subject to delays due to unforeseen circumstances for which Chater-Lea cannot be held responsible.
• If your delivery address is in a remote or more inaccessible area you may be subject to additional charges.
• Delivery times cannot be guaranteed although we make every effort to ensure your parcel is delivered expeditiously.
• When choosing a signed for service please ensure someone is in to receive the orders or a card may be left.

Sales Tax

Goods are shipped from the UK. Local sales tax has not been applied to your order. You may be required to pay import duty or additional charges when your order arrives at your local customs. Chater-Lea cannot be held responsible for the actions or charges of local customs offices. Please ensure you understand the import legislation in your destination country.

Return address

If you need to return an item please use the following address:

Chater-Lea Ltd

c/o Post and Packing Hertford

71 Fore Street

Hertford SG14 1AL

Intellectual Property Rights

All copyright, trademarks, design rights and other intellectual property rights (registered and unregistered) in and on the Website and all content located on the Website shall remain vested in us, or their respective holders. You may not copy, reproduce, republish, modify, disassemble, decompile, download, post, broadcast, transmit, make available to the public or otherwise use the Website and the content on the Website in any way except for your own personal, non commercial use, other than with our prior written permission.

We expressly prohibit the linking of any part of this Website in such a manner that suggests or could be understood to imply that any part of this Website is part of another website and, in particular, third parties must not frame or use other techniques to enclose any part of this Website.

You may not delete, alter, adapt or create a derivative work from any Website content except for your own personal, non-commercial use.

Use Of This Website

You must use any message board or other public or private communication facilities of the Website in accordance with these Terms & Conditions.

You may not post or otherwise publish any material which is unlawful, offensive, abusive, obscene, indecent, threatening or defamatory, or which infringes the intellectual property rights, breach the confidence of, or violate any other legal rights of any person.

You must not use these facilities to commit or encourage a criminal offence, to insert, transmit or distribute viruses or corrupt data, to send any unsolicited advertisement or other promotional material (that is, “spam”), to conduct or forward competitions, surveys or chain letters.

We reserve the right to refuse, in our sole discretion, to post and/or to remove any material sent or posted by you or to restrict, suspend, or terminate your access to all or any part of the Website at any time, for any or no reason, with or without prior notice and without liability.

Any material you send or post on the Website will be considered to be non-confidential and non-proprietary and you irrevocably agree that we may edit, reproduce, distribute, sub-license, transfer or otherwise exploit any material sent, received or posted on the Website by you in whole or in part, in any form, indefinitely, and you agree to waive any rights which you may have in such material.

Registration

If you register with the Website, you will be required to provide us with certain information about you including your name and your email address (the “Member Information”).

We use the Member Information as detailed in our Privacy Policy.

Links To Other Sites

Where the Website contains links to other sites and resources provided by third parties, we have no control over the content of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Our Liability

The Website and all content and services contained on it are provided on an “as-is” basis and we do not make any representation or give any warranty in respect of the Website or its content. We hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute or otherwise.

To the fullest extent permitted by law, we hereby expressly exclude all liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the use, inability to use or results of the use of the Website, any websites linked to the Website and any materials posted on the Website including, without limitation, loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss of damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise.

Nothing in this clause shall limit or exclude our liability for death or personal injury causes by our negligence or our liability for fraudulent misrepresentation.

Termination

We may terminate your access to the Website at any time without notice to you if we consider, in our absolute discretion, that you are in breach of any of the terms contained in these terms of use.

We may also stop operating the Website at any time without notice to you.

General

If any part of these Terms & Conditions should be determined to be illegal, invalid, or otherwise unenforceable, then to the extent which that part is illegal, invalid, or unenforceable, then it shall be severed and deleted and the remaining parts of these Terms & Conditions shall survive and remain in full force and effect.

These Terms & Conditions shall be governed by and construed in accordance with English law and the courts of England shall have exclusive jurisdiction to hear all disputes arising in connection with these Terms & Conditions. As an exception to this, we may also bring actions in other courts having jurisdiction.